Northampton Riverside Vets4Pets Ltd, located in Northampton, is a veterinary clinic that offers a range of services for pet care. While it boasts a solid overall rating of 4.3 stars from 333 reviews on Google Maps, the feedback presents contrasting perspectives that potential clients should consider.

Positive reviews highlight exceptional care and professionalism. One client, Jenna Kennedy, has been a loyal customer for over three years, praising the clinic for its compassionate and expert handling of her dog's Addison's disease. Another reviewer, Ma ya, was impressed by the professional service and kindness received, expressing gratitude for the unexpected level of care.

However, there are notable criticisms, particularly regarding the clinic's customer service. Some clients have expressed dissatisfaction with the reception staff, describing experiences with rude or dismissive behavior. Sj Hobsey, a potential client inquiring about services for a new kitten, reported a negative encounter with the receptionist, which nearly deterred their decision to bring their pet to the clinic. Amymichelle Donnelly shared concerns over the treatment of her dog post-procedure and interactions with a receptionist that she found unprofessional. Karen Marriott also highlighted issues with the email communication, describing it as lacking professionalism and courtesy.

Overall, Northampton Riverside Vets4Pets Ltd appears to provide excellent veterinary care, as supported by some long-term clients. However, those considering this clinic should weigh these positive experiences against some recurring concerns about customer service interactions. No transparent pricing details are available from the information provided.