
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Rhodes Vets Queens Parade in Northampton is a reputable veterinary clinic providing a range of services with a particular emphasis on emergency veterinary care. The clinic enjoys a solid reputation, as evidenced by a Google Maps rating of 4.5 stars based on an impressive 351 reviews. This high volume of feedback indicates a reliable assessment of the clinic's services.
The majority of the reviews highlight the clinic's strengths. Clients frequently commend the staff for their professionalism, compassion, and expertise. For instance, Claire Bridges and Mega Steine express satisfaction with the caring and friendly nature of the staff and the excellent care their pets received. Russ Miller describes the clinic as the most compassionate and welcoming veterinary practice he has encountered, contrasting it favorably against chain vets.
However, not all feedback is positive. A critical review by a client named ArchAngel details a negative experience regarding the treatment of their pet rabbit, Mr. Grey. The review mentions dissatisfaction with the care provided and the perceived insensitivity of a staff member named Laura. In response, the clinic provided a detailed explanation of the treatment process and the challenges of diagnosing rabbits, highlighting their commitment to patient welfare while defending their professional conduct.
Despite this isolated negative review, the overwhelming sentiment is positive, with many clients appreciating the clinic's open, honest communication and the staff's evident love for animals. Rhodes Vets Queens Parade is highly regarded in the Northampton community for delivering quality veterinary care, making it a trusted choice for pet owners in the area.
24/7 emergency care available
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